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Denise R. I did not have any issues at all and really appreciated that I was not pressured to buy other things! More impressively was that More impressively was that a couple weeks prior, I came in for my oil change. I was asking why the dealership told me to come back at 3, miles but my car manual said that it should go about 10, miles. The gentleman working that day showed me how to check my display and explained when I needed to come for an oil change.
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Woo Man. Friendly, quick customer service. Very friendly and seemed to care about the job they are doing. Very courteous staff. Explained everything very well. Staff very helpful and honest. Team members were helpful and actually talked me out of some services because I didn't really need them.
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Made sure to explain th Made sure to explain the logic behind the recommendations as well. Very much appreciated. The employees are always friendly. They are not too pushy and explain everything to the right detail. If the car needs attenti If the car needs attention, they do a great job of explaining all the details while other work is being done. Oil change is still a little pricey though! Great service and very time appropriate finishing the job.
Very quick overall. Super friendly staff.
It was my first time ever going to a Valvoline so I was nervous about the process, but It was my first time ever going to a Valvoline so I was nervous about the process, but the staff made everything really easy. I'll be using this Valvoline regularly now! Amy H.
The service is very swift. Also, I really trust Mr. I could not believe how much they charged for an oil change then I see the invoice and I got charged for extra oil. To pay over a hundred dollars for an oil change is absolute nonsense. The service person was also very professional. Overall, great experience in Wooster. Wes Mc. There is always a push to buy More services. Lisa H. The service techs were very friendly and helpful.
Keep up the amazing work team! Jack K. Competent personnel. Timely service. Jocelyn B. I didn't appear to be a burden and seemed glad that I came i I didn't appear to be a burden and seemed glad that I came in to their store. The staff was extremely friendly and knowledgeable! Delay of trnsmission fluid replacement because equipment not ready. Karen H. The staff was completely knowledgeable and friendly.
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Michelle K. It takes a lot to really impress me. They did not waste any of my time! Even took me in even though they were closing in 4 min! John F.
I didn't receive an oil change. I saw a sign on their property saying they did ac service and that is why I stopped. The young m The young man was very polite and explained what he thought he could do to help my AC which had stopped proper cooling. He checked the fluid level and found was empty. He then put the refrigerant in and didn't see any loss. I have now driven it four days and is working very well. I hope that I find a young man like that in other places when I need services.
First off My husband and I had a good time with those k My husband and I had a good time with those kids. They showed us the 2 filters we had replaced!!! Definitely- know their jobs. It was my very first time every using a oil change facility and my sister from Youngstown recommended Valvoline. I'm glad we took her advice. This was so much better than doing it ourself. The guys working the bay were knowledgeable and helpful. They explained their comprehensive approach and I like it. They were outstanding The staff has always been polite, friendly and knowledgeable. I am a single, older woman and I appreciate the honesty they prov I am a single, older woman and I appreciate the honesty they provide on my car care.
Tonia B. Oil change cost has become higher than Toyota Dealer for same service and oil. Haley B. The staff was very friendly and even though i was in a rush, i didnt think i had enough time to get my oil change , valvoline pr The staff was very friendly and even though i was in a rush, i didnt think i had enough time to get my oil change , valvoline proved me wrong and was super quick and efficient about everything.
Friendly knowledgeable staff. The technician that was communicating with me was very friendly and knowledgeable. I turned down a few services that he suggeste I turned down a few services that he suggested and he accepted it without any negative attitude. The service manager talked me out of doing a manual transmission fluid change since I had had one miles ago. They did chec They did check the level and quality of the fluid. Service was great. I felt my car got what it needed and I appreciated not having to wait and not being sold on additional thing I felt my car got what it needed and I appreciated not having to wait and not being sold on additional things.
Otherwise my husband will change my oil :. Elizabeth w. Amanda Waltz.